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Wednesday, August 25, 2004

Steamers Dumplings

I'm still cresting on a banh mi high, so I decided to try a downtown place with "vietnamese sandwiches". At Steamers Dumplings, for $4.55, you get your choice of sandwich with steak, chicken, pork or tofu. The menu reads that you will also get shrimp chips, but to get those, you have to fork over another .65 cents. For an additional $1.50, you get three dumplings and a fountain soda.

I was a little frightened when the woman behind the counter pulled a cellophane-wrapped sandwich out of the fridge. Ice cold! Great! On it was just a smidge of cilantro, a pile of onions and some pickled carrot, plus the meat. It wasn't a bad sandwich if you like (ice) cold sandwiches (I don't), but it only had a nodding resemblance to banh mi. The dumplings were better, but in all I felt ripped off.

504 SW Madison
(503) 796-0111

2 Comments:

At 11:59 AM, Anonymous Anonymous said...

VJ,

I am sorry to hear about your experience at Steamers Dumplings & Tea...I am one of the co-founders of this new Asian “street food” concept and sincerely care about all our customer’s experiences at Steamers. We hope to be the next big thing, but intend to do it one customer at a time.

First of all, I want to apologize for the over-charging. We recently had rolled out our new menu but clearly not everyone was trained enough to know that the chips do indeed come with the purchase of a sandwich.

The sandwiches were all prepared fresh daily, however, you will be pleased to know that we are now preparing all sandwiches to order. So, no more cold sandwiches. In addition, we will be rolling out a toasted sandwich option as soon as we reconfigure our kitchen in about a month. You are correct, it is not quite a traditional “banh mi”, but close. Our Vietnamese baker bakes his bread fresh daily, however, all of our menu items, including our steamed dumplings, have more of a pan-Asian flavoring to them.

I would like to offer you a free meal on your next visit in a feeble attempt to win you back! Our dumplings, bao, tea are the focus of our menu/concept, so I hope you enjoy a “Dim Sum Meal” on me. Feel free to email me if this is of interest: nilesh.dayal@steamerscorp.com or ask for Brett, the General Manager, on your next visit.

Sincerely,
Nilesh Dayal
Co-Founder/President

 
At 4:18 PM, Anonymous Anonymous said...

VJ,

I am sorry to hear about your experience at Steamers Dumplings & Tea...Sorry for the delay in responding, but I wanted to get all the info for you first. I am one of the co-founders of this new Asian “street food” concept and sincerely care about all our customer’s experiences at Steamers.

First of all, I want to apologize for the over-charging. When you visited, we had rolled out our new menu but clearly not everyone knew that the chips do indeed come with the sandwich.

The sandwiches are prepared fresh daily, however, you will be pleased to know that we are now preparing all sandwiches as ordered. In addition, we will be rolling out a toasted sandwich option as soon as we reconfigure our kitchen in about a month. You are correct, it is not quite a traditional “banh mi”, but close. Our Vietnamese baker bakes his bread fresh daily, however, all of our menu items, including our steamed dumplings, have more of a pan-Asian flavoring.

I would like to offer you a free meal on your next visit in a feeble attempt to win you back! Our dumplings, bao and tea are the focus of our menu/concept, so I hope you enjoy a “Dim Sum Meal” on me. Feel free to email me if this is of interest: nilesh.dayal@steamerscorp.com or ask for Brett, the General Manager, on your next visit.

Sincerely,
Nilesh Dayal
Co-Founder/President

 

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